Tuesday, February 26, 2019

[google-cloud-sql-discuss] Re: Cannot start SQL instance. Any known issues on the Google Cloud Platform currently?

Thank you for using Google Groups. I understand you are encountering some disruptions with Cloud SQL.


In regards to any Google wide incidents reported for Cloud SQL, I can confirm there has been none experienced in the time frame that you have provided. I was able to verify this by navigating to the following Google Cloud Status Dashboard here[1].


Also, when it comes to diagnosing issues with your instances, you can find some "known issues with Cloud SQL for MySQL, along with ways you can avoid or recover from these issues" in the documentation here[2]. There is also a redirect link in their that brings you to the diagnosing issue page here[2].


However, based on the information provided, the last thing I can think of that may interrupt the instances from serving could be the maintenance window not being set. As indicated here[4], interruptions may occur "if you do not specify a maintenance window, disruptive updates can happen at any time, although they generally only occur every few months"[4].


With all that being said, it would be my recommendation to evaluate the documentation I have shared in order to isolate the issue. In the event that this issue is ongoing and would require further investigation by a support team member then I would encourage you to create a private issue on our Public Issue Tracker .


I hope I was able to help!


[1]Google Cloud Status Dashboard: https://status.cloud.google.com/

[2]Known issues: https://cloud.google.com/sql/docs/mysql/known-issues

[3]Diagnosing Issues with Cloud SQL Instances: https://cloud.google.com/sql/docs/mysql/diagnose-issues

[4]Maintenance window: https://cloud.google.com/sql/docs/mysql/instance-settings#maintenance-window-2ndgen


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