Are backups occurring for you? (not for me)

On my D0 instance, backups are scheduled, but they never occur. 

There is no message as to why. 

I read that there should be a cloudsqladmin user, which is used to do backups. 

Yet, on my D0 instance, and also on a D1 instance I created just for testing this, the command "select * from mysql.user" generates only the following users: 

Host          User

localhost   root

127.0.0.1  root

::1             root

localhost

So I have two questions: 

Do backups work for you?

Do you see the cloudsqladmin user listed?

Any suggestion on how to get backups to run would be appreciated. 

Luca

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