[google-cloud-sql-discuss] An unknown error occurred when restarting the instance

Hello

We are having troubles with google cloud sql. We have around 10 000 databases, the connection numbers are not huge though. From time to time, around every 2-3 hours, the service is going down, so we restart the instance and it starts working again for another 2-3 hours.

Today we tried to do the same, but the server just doesn't restart anymore, and we just see infinite loading ...

In operations we see "An unknown error occurred." and thats it, what can be do now ?

how can we track somehow whats wrong with this ...  we pay alot for this and we get service like this.. 

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