Re: Can add a credit card for the project

Hi Patrice

I'll get back to you off-thread.

In general, if there are billing problems with the service then the email you receive from Google Checkout should include an email link for reporting problems.

J

On Wed, May 23, 2012 at 3:50 PM, Patrice De Saint Steban <patrice@desaintsteban.fr> wrote:

I'm trying to readd the same credit card, but the invoices is canceled.

There are no error message, but we receive an email after that say :

Google canceled your order. You have not been debited.
Reason: Other (provide description below)
  Order Date: May 14, 2012 3:44 p.m. UTC +02:00
  Google Order # 510774827059538 - Google Inc. Command. No07961592113451586495.1073277527.243476
  Delivery status Qty Item Price
   Items canceled a Google APIs - Outstanding balance for project: $ 0.00https://code.google.com/apis/console/shp?frag=project:121196761127:billing
Tax: $ 0.00
Total: $ 0.00
Order canceled - Your card has not been charged.

Patrice de Saint Steban

On Thu, May 24, 2012 at 12:27 AM, Tony Tseng <ttt@google.com> wrote:

Hi,

Did you mean to say that google wallet won't let you use a different credit card? Is there any error message?

On Wed, May 23, 2012 at 3:21 PM, Patrice De Saint Steban <patou.de.saint.steban@gmail.com> wrote:

I have a Google API project for use the Cloud SQL Database. 

I had already added a credit card (personal credit card) for activate the Cloud Storage with the free 5 GO.

As the Cloud SQL will become paid version, and I want to change to credit card of the company. so I cancel the first credit card for add the new company credit card.

But the command is canceled and we don't know why ?

We have a $0 invoice, is it the problem ?

How can we add the credit card for activate the paid version of Google Cloud SQL on the 12th of June.

Cordially

Patrice

--
Joe Faith | Product Manager | Google Cloud